We are proud to be versatile enough to be able to offer a full range of services to small independent businesses as well as large "blue chip" corporations.
Understanding that all of our customers have different requirements, we structure our services to tailor fit their business. Household names are amongst our impressive client list.
Here are what they say about us:-
Southward Express are an extremely flexible, effective and trusted solutions partner for GSI Commerce. Southward Express always look at ways to exceed our business expectations; whether this be through delivery performance, dedicated customer service or alternative solutions that are not available through mainstream carriers. When working with client projects their industry knowledge and entrepreneurial attitude is always impressive.
Southward Express has been a delivery partner for APAC Packaging for several years now and the working relationship between our companies has continued to thrive throughout.
The service that Southward Express offers are exceptional. They even tailor their business to suit our needs during peak periods. We have full online tracking as well as our very own dedicated customer service person who is always very friendly and helpful.
Competitive pricing, transparent communication and commitment to Customer Care are just a few of the things that make Southward Express a great logistics partner.
We would recommend their services to anyone.
Southward Express have been able to help Mothercare offer a better delivery promise to our customer. They are happy to take all of the different size parcels we ship out, at a very competitive cost.
Nothing is too much trouble and on many occasions Chris Hobbis and the team at Southward Express have helped us out of a sticky situation!
The customer service is exceptional, and the overall service level is well within the contract agreement.
Overall, it is the friendly team and competitive pricing that makes them a great carrier to work with.
Though we have only been using Southward Express since June of this year, it has given us a level of service we have not received from any of our previous transport hauliers.
We supply suspension components, mainly springs, to to a wide selection of vehicle manufacturers including, Lotus, Aston Martin, TVR, Peugeot and Ford. Many of these require "just in time". We have not been late yet.
The drivers are always courteous, even when the last pallet has "not quite been packed yet" and the sales staff helpful in those "I know its late but have you got a truck available" moments.
All in all Southward Express have given us the flexibility with the shipments within the UK that we have not enjoyed before.
SSS has used Southward Express for 9 years to successfully deliver any of our products throughout the United Kingdom, and in to Europe when necessary.
As team leader I am entirely satisfied with the standard of service which has been provided by Southward Express and the professionalism and attitude of the staff.
Our business has grown considerably over the last few years and I believe that Southward Express has contributed to the growth. Delivery times are accurate, paperwork is provided when necessary and the staff have been accommodating and helpful when I have needed to contact them with a query.
I feel that Southward Express are a valuable asset in helping SSS to provide our clientele with a top rate service. They have certainly assisted to make SSS a success within it's field.
QS Supplies have been using Southward Express for just over 4 years now and during that period the service provided has been excellent, the staff are friendly, professional and always keen to help when possible.
I have also looked around for other Logistics companies to see which was best for service as well as value for money, and Southward Express are by far the best when you look at the amount charged for the services received.
I have and still would recommend Southward Express to fellow companies.